This is a question we have fielded on the phones quite a bit today, so we felt it was important to let all our clients know that the short answer to this question is YES we are. If you are in pain and need help then as long as you adhere to the recommended Government precautions you can continue to come in for treatment or rehabilitation exercise sessions (we hope everyone is well aware of these precautions but if you aren’t sure check here).
Physio is still considered an essential service, and helping our clients in pain to manage through the challenging times we all face, whether that be at work or home, is our best way to contribute. Be assured that we have considered our position strongly and believe our role in the healthcare system right now is important to help offload the demand on GP’s and Hospitals, who clearly have a far greater cause right now. We have taken many steps at our practices to ensure the safety of ALL our staff and clients and will continue to take direction from the appropriate authorities. To see more on the steps we have taken to date read our last update here.
Whilst many of our valued clients continue to come into the practices we continue to ask both them and our staff to follow the strict guidelines on General Health, Recent Travel History, Social Distancing and Hands Washing/Sanitising that the Government has demanded. We also understand that some clients need help but also aren’t comfortable attending currently or can’t attend due to various circumstances.
Our Physio’s still want to be able to help their clients regardless of their current situation, so we have developed the following range of options to help our clients:
Firstly, you can still come into the practice if you need treatment or Physio based Exercise sessions if appropriate.
Second, if you can’t come in, we can offer you a phone or telehealth appointment where we can review your condition using a face to face video and provide you with exercises, advice and other self management strategies to help you get through. To allow you to trial this service we are happy to offer your first telehealth appointment at NO COST to introduce you to the concept, please contact the practice to discuss taking up this offer.
Lastly, if you are well and just not wanting to come out into the community we can offer home visits in our local area, your Physio can call you to discuss what additional precautions may be necessary to facilitate this, to ensure you are both safe and happy to proceed.
We hope this clarifies the current situation with Physio services at Core Physiotherapy & Pilates Studio. Stay well and safe and if you need any help please call your local practice and we will do our best to support you.
The Team at Core Physiotherapy & Pilates Studio